August 10, 2017

I see you. I see the look on your face when you come into my office- the hesitant smile and the sadness in your eyes.   I see how hard it is for you to be here, the courage it took for you to reach out.  I know it wasn’t easy.   After pleasantries and small t...

January 31, 2017

True story:  I learned how to be brave by returning a broken curling iron to Walmart customer service.  As strange as that may sound, hear me out.  For many reasons, returning unwanted stuff to a store was a stressful and uncomfortable experience for me.  It wasn’t bec...

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